Venezian Hotel Shiroishi Zao

The room was standard for Japanese business hotels, and the stay was comfortable. The breakfast at the restaurant is above average, and quite fancy. The overall vibes of the hotel is very posh. We arrived a bit early, and were asked to wait in the cafe until our room was ready, which they did get ready early. Overall a nice stay.

I recently had a wonderful experience at the hotel, which I'd like to share. Due to unexpected delays, I wasn't able to arrive at the hotel before the last order of dinner. However, the hotel staff went above and beyond to accommodate my needs and offered a flexible arrangement. They kindly arranged for a dinner set to be prepared for me even though I arrived later than expected. I was truly impressed by their exceptional service and attention to detail. The meal itself was delicious and exceeded my expectations. I really appreciate the hotel's willingness to be flexible and make my stay as comfortable as possible. Thank you so much for a memorable experience!

I liked everything. It was amazing to find such a great place in a sleepy town. It's a ski resort in winter.

Great location with just a short drive to the Fox Village. The room was very comfortable and there is a Family Mart across the street for quick snacks/drinks. We enjoyed visiting the playground with our son, as well as the local shine and castle. Very relaxing experience away from the busy Sendai city center.

The staff were very helpful with a problem I had. The room was clean and quiet. The location was perfect. The restaurant and the cafe.